PRIVACY POLICY
SLDP, LLC — PRIVACY POLICY
Effective Date: January 1st, 2025
Legal Entity: SLDP, LLC, 430 E South Temple Ste C, Salt Lake City, UT 84111
Contact: info@sldp.com
TABLE OF CONTENTS
- Introduction
- Personal Information We Collect
- Cookies and Similar Technologies
- How We Use Your Information
- How We Share Your Information
- User-Generated Content
- Data Retention
- Your Choices
- Children and Minors
- Data Security
- International Data Transfers
- Your Privacy Rights
- Changes to this Policy
- Contact Information
- Supplemental Disclosures (California, GDPR, Canada)
1. Introduction
This Privacy Policy outlines how SLDP, LLC (“SLDP”, “we”, “our”, or “us”) collects, uses, discloses, and safeguards your personal information when you interact with our services, including but not limited to our website (https://sldp.com), studio booking platform, email campaigns, and analytics systems. By using our Services, you consent to the practices described herein.
2. Personal Information We Collect
2.1 Information You Provide Directly:
- Full name
- Email address
- Phone number
- Age or date of birth (must be 18+ or with parental consent)
- Booking information for studio sessions
- Preferences related to courses or communications
2.2 Automatically Collected Information:
We collect technical and behavioral data such as:
- Browser type, device info, and IP address
- Pages viewed, time spent, and interactions
- Cookies and pixel data (see Section 3)
2.3 Information From Third Parties:
We may receive information from:
- Google Analytics
- Meta (Facebook/Instagram)
- Email marketing services
- Ad retargeting providers
3. Cookies and Similar Technologies
We use cookies, tracking pixels, and related technologies to:
- Authenticate sessions
- Measure performance
- Deliver targeted advertising
- Monitor usage patterns
You can control cookie preferences in your browser settings. For more detail, visit: www.allaboutcookies.org
4. How We Use Your Information
We use your personal data to:
- Provide access to studio session booking
- Improve and personalize user experience
- Manage user accounts and preferences
- Send marketing or service-related emails
- Monitor platform performance via analytics
- Prevent fraud and ensure security
- Comply with legal obligations
5. How We Share Your Information
We only share personal data in the following contexts:
5.1 With Authorized SLDP Personnel:
Only administrators or staff with a legitimate role-based need will have access to personal data.
5.2 With Service Providers:
We may share data with vetted partners for:
- Analytics (e.g., Google Analytics)
- Marketing platforms (e.g., Mailchimp)
- CRM and support toolsThese vendors are bound by confidentiality and data protection agreements.
5.3 Legal Requirements:
We may disclose data if required to:
- Comply with a legal request or court order
- Prevent fraud or misuse of services
- Protect rights and safety of users
We do not sell or rent your personal information.
6. User-Generated Content
Currently, SLDP.com does not support public comments, uploads, or shared media. Content shared through Discord or external platforms is subject to those platforms’ policies. In the future, if public-facing content becomes available, we will update this policy to cover those disclosures.
7. Data Retention
We retain your information:
- For as long as your account is active or up to 12 months of inactivity
- For legal or accounting compliance
- Until deletion is requested or no longer necessary for our business purposes
Anonymized or aggregated data may be retained indefinitely.
8. Your Choices
You may:
- Opt out of marketing emails via the unsubscribe link
- Request to view, correct, or delete your data
- Request a copy of your data for portability
Requests can be sent to: privacy@sldp.com
9. Children and Minors
SLDP does not knowingly collect information from children under 13. Users under 18 must obtain parental or guardian consent prior to enrollment. Any discovered violation will be addressed by deleting the data promptly.
10. Data Security
SLDP uses:
- Encrypted data storage
- Role-based admin access
- SSL certificates for secure data transmission
- Regular access audits and monitoring
No system is 100% secure, but SLDP employs best-practice measures aligned with industry standards.
11. International Data Transfers
While SLDP primarily serves U.S. residents, future international users may have data transferred to the United States. By using our site, international users consent to such transfers. We will use appropriate safeguards as required by laws such as the GDPR.
12. Your Privacy Rights
12.1 Under U.S. State Laws (e.g., CCPA/Utah):
- Right to know what personal data is collected
- Right to request deletion
- Right to opt out of targeted advertising
- Right to non-discrimination when exercising privacy rights
12.2 Under GDPR (EU/UK):
- Right to access, rectify, or erase data
- Right to data portability
- Right to object to processing
- Right to restrict processing
- Right to lodge complaints with a Data Protection Authority
To exercise any of the above, contact: privacy@sldp.com
13. Changes to This Privacy Policy
We reserve the right to revise this Privacy Policy at any time. When changes occur, we will:
- Update the effective date above
- Post a clear notice on the website
- Email users (if applicable)
14. Contact Information
Questions or requests can be sent to:
SLDP, LLC
430 E South Temple Ste C
Salt Lake City, UT 84111
15. Supplemental Disclosures
15.1 California Residents
- We do not sell or share personal data in the CCPA sense
- Users can request access or deletion of data
- You may designate an agent to act on your behalf
- SLDP does not discriminate for exercising privacy rights
15.2 GDPR/EU Residents
- Our legal basis for data collection includes consent, contract fulfillment, and legitimate interest
- Our future DPO (if applicable) will be listed here
- Contact your national DPA to lodge a complaint
15.3 Canada
- We comply with PIPEDA
- Data may be processed outside Canada (e.g., U.S. servers)
- You can request correction or deletion of your personal data